Questions and answers

One person, direct contact, with no middlemen or hand-offs. Clear scope and open pricing: packages and prices are shown on the site, with two revision rounds included. A fair refund policy, websites built for visibility on Google and AI search, practical modern technology sized to your business, and a website that is yours after full payment.

Yes. Booking integration is quoted on request.

Yes. Email marketing setup and social media are quoted on request.

Yes. AI Starter (€299 setup) is an AI assistant on your website that answers questions about your services, hours and FAQ, based on the information you provide, and sends visitor details to you. AI Workflow (€499 to €799 setup, depending on scope) adds an inquiry and booking workflow, automatic confirmation and follow-up messages, and leads organised in your own sheet or tool. Custom AI Automation starts from €900 after a written quote. Monthly costs of AI tools are paid by the client and quoted upfront. No results are guaranteed.

Yes, basic SEO (titles, descriptions, clean structure) is quoted on request.

No. We do not guarantee rankings, AI mentions or leads.

Yes. Analytics setup is quoted on request and may need a cookie-consent notice.

Launch Website is delivered in 3 working days. Business Website and Business Plus take from 7 working days. Delivery times count in working days and are confirmed in your written quote. Work starts 24 hours after payment confirmation and receipt of all requirements.

The website is yours after full payment, and you buy and own the domain in your own name.

€40 per month. The first month is free for every website built by Solo Trace on any website or store package, and covers maintenance only. It includes 30 minutes of small updates, routine updates, basic checks and troubleshooting. Cancel through the website form.

PayPal, debit card (through Stripe) and bank transfer to our Portuguese account. After paying, send a screenshot of the payment on WhatsApp (hide full card or account numbers).